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Magento Support

Bespoke Magento support tailored to your business and budget needs

Along with our Magento eCommerce Solutions, Verve offers tailored Magento support and maintenance. Whether you own a Magento 1 or Magento 2 site with our dedicated support service, you can trust us to be there to provide ongoing technical support and advice when you need it most. In the world of commerce, we understand that capacity to react in a constantly evolving digital environment is vital.

From new business start-ups to established enterprises with complex demands and system integrations we can offer a tailored Magento support package to meet your needs and budget.

Our inhouse team of Magento certified developers and eCommerce experts can help you to take your online store to the next level.

Find out how we can help you get the most out of your Magento Commerce store
  • 01743 360 000

Tailored Solutions for All Budgets

We know that no two businesses are the same, this is why we offer tailored support packages to your business. We are flexible to ensure that we can adapt to your needs and we don’t tie you into lengthy contracts and fixed hours.

Code and UX Auditing

Our certified developers can review your Magento store code and flag and correct issues within it. We are experts in System integrations and addressing module compatibilities.

We offer UX Audits within our maintenance packages and can help you to improve your website within your budget with our conversion driven designers.

Site Monitoring

We are always on the ball and we offer uptime and page load monitoring to ensure a fast response on your Magento site at all times.

We can perform security testing and vulnerability scanning in order to avoid any potential security breaches. You can trust Verve to deliver the most efficient solution.

Our Key Support Values
You are in Control
You are in Control
After our initial 3 months rolling contract, we don’t tie you to fixed hours meaning you are in control and have the option to upgrade or downgrade at any time.
We are Transparent
We are Transparent
We are completely transparent about our timings. We can offer detailed reports so you can track how we have allocated every single minute of our time.
Proactive & Reactive Support
Proactive & Reactive Support
We like working with our clients as an extension of your team and we provide timely responses to all requests. All critical issues will be responded immediately within office hours.
We Are Reliable
We Are Reliable
We offer support 365 days a year. We always respond to all support requests and we offer you a designated point of contact who knows your website, project and targets.
We Roll
We Roll
We roll your hours month by month. Unused hours are rolled over for 3 months and you can select to use your hours on our design, development or consultancy services.
Magento Certified Developers
Magento Certified Developers
We have an inhouse team of Magento Certified Developers. Our developers are key and we invest in training and we keep our team updated on the latest Magento and industry news.
Our Magento Support Services
  • Code Auditing
  • Magento eCommerce store testing
  • UX Audits
  • Conversion Driven Design
  • Omnichannel Experience
  • Magento Consulting
  • ERP Integration
  • Magento 2
  • Addressing Compatibility Issues
  • Optimised Path-to-Purchase
  • Security & Patch Updates
  • Security Testing & Vulnerability Scanning
  • User Training
  • Data Flow and Security
  • Conversion Optimisation
  • System Integrations
  • Module Integration & Development
  • Upgrades
  • Uptime and Page Load Monitoring
  • Magento Emergency Support
  • And much more!
  1. 01743 360 000